Jojo Jiang

Complama — Compliance Design System

Complama is a compliance management platform designed for startups and growing teams.

problem

Entrepreneurs face numerous challenges in today's competitive business landscape. Complama is a compliance management platform designed for startups and growing teams. It helps companies plan, track, and complete compliance tasks—like risk assessments, policy templates, evidence collection, and framework setup—through a structured, easy-to-follow workflow. The product centralizes everything needed for SOC2, ISO27001, GDPR, and other frameworks, making the compliance process faster, simpler, and more transparent.

solution

I led the end-to-end design of the product’s design system and user flow. My contributions included building a scalable component library—buttons, form inputs, cards, tables, filters, navigation, and status indicators—ensuring consistency across multiple compliance modules. I redesigned the user task flow for critical actions such as onboarding, framework selection, evidence upload, review steps, and task resolution, mapping out the logic behind each state and transition.

As the Product Design Intern, I was responsible for building the foundations of Complama’s design system and improving core user workflows across the platform—included creating scalable UI components, defining interaction patterns, and ensuring visual consistency that could support long-term product growth.

Working closely with the engineering team, I translated designs into production-ready components and documented the logic behind each interaction, from task flows to error states and edge cases. My work often required aligning design intent with technical constraints—whether that meant rethinking upload patterns to improve performance, restructuring icons for consistent scalability, or adjusting task flows so they could be built within sprint timelines.

We had an ongoing feedback loop where I provided clear Figma specs, component variations, and responsive behavior, while engineers surfaced feasibility issues early. Navigating these trade-offs taught me how to prioritize clarity, reduce cognitive load in the UI, and make decisions that balanced user needs with implementation reality.